bought a pair of quality Cabelas brand binocs with a lifetime warranty. (DO NOT START IN ABOUT SWAROVSKI, ETC, BRANDS BEING BETTER, another thread, another day) The binos eye piece broke. Took them back, the girl at the counter said to go check out new ones while she figured it out. I did so, and looked at a similar model. Asked the kid what kind of warranty they had. “Lifetime warranty sir”. Great. Went back up front where the manager, I assume, he looked the part yet never introduced himself, and there was a group of employees all doing nothing but talking about my binocs. He told me they are not warrantied. That “lifetime” is two years... they wear out like a pair of shoes...so binocs are only supposed to last two years?? These aren’t shoes. I told him the kid at the counter just told me they are life time. He said not really...maybe call the 800 number...got me seeing red. Since bass pro bought them neither store seems to give a rats a$$ about customers or products. F that place I’m done.